3.19 Quiz

1. Which of these are a way to avoid getting emotionally stuck?
   Be prepared
   Reduce stress
   Stay active
   Talk to someone you trust
   All of the above
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2. When managing your emotions after you have labelled your emotion you should:
   Stop and think
   Restate your position
   Identify your triggers
   Express how you are feeling
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3. What is the SELF test used for?
   To assess active listening
   To assess body language
   To keep you focused on the issues
   To help explore different channels of communication
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4. Which one of these is not a must for communications in conflict?
   Neutralizing issues
   Use "you" statements
   Rephrasing language
   Prepare
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5. "That’s a silly suggestion!" is what kind of common pitfall?
   Blaming
   Cutting off
   Threatening
   Discounting
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6. Which style is most associated with a win-win solution?
   Competing
   Collaborating
   Compromising
   Avoiding
   Accommodating
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7. You should use position-based negotiations with your former spouse to get the best solutions.
   True
   False
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8. When negotiating which issue should you start with?
   The hardest
   The easiest
   The one relating to property
   The one your most interested in
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9. After negotiating you should write down your agreement.
   True
   False
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